How to add a Poly vvx450 and provision it If Zero Touch Provisioning does not work

1. Sign into Zoom with your admin credentials and Go to the 'Phone System Management'

2. Click 'Phones & Devices' and Click 'Add'

3. Once you click 'Add' a Add Device prompt will appear, fill out all information needed and click 'Save'

4. Once the phone is added in 'Phones & Devices' find the phone and you will see all the information just added.

5. Once here it has been successfully been added to Zoom and now you can provision it by following the instructions under the 'Actions' button and click 'Provision'

Provisioning

MAC Address

64-16-7f-b5-dc-5b

Device Type

Poly vvx450

Provisioning URL

https://provpp.zoom.us/api/v2/pbx/provisioning/Polycom/vvx45

Step 1

Reset the existing configuration:

1. On your phone, press the Home key.

2. Go to Settings > Advanced section.

3. Go to Administration Settings > Reset to Defaults > Reset to Factory. Select Yes to confirm the reset.

NOTE: You will be prompted to enter administration login credentials. The default admin password is 456. If you do not know the username and password, contact the vendor of the phone.

Click Next.

Step 2

Access phone's web interface:

1. On your phone, press the Home key.

2. Go to Settings > Status > Network > TCP/IP Parameters > IPv4 addr to get the phone's IP address.

3. In a web browser, enter https:// followed by the phone's IP address.

4. Log in to the web interface of the phone. If the web browser shows a certificate error, ignore it and continue to access the page.

Configure provisioning server:

1. In the web interface, go to Settings > Provisioning Server.

2. In the Server Type drop-down menu, select HTTPS.

3. In the Server Address field, enter https://provpp.zoom.us/api/v2/pbx/provisioning/Polycom/vvx450.

4. Ensure that the Server User and Server Password fields are blank.

5. Go to DHCP menu. In the Boot Server drop-down menu, select Static.

6. Scroll down to the bottom of the page and click Save. Your phone will reboot to complete configuration.